US Help and FAQ logo
US Help and FAQ logo

All articles

My tracking number shows that my order has been delivered but I can’t find it. What do I do?Updated 2 years ago

Please reach out to your local post office and provide them with your tracking number. 

There are occasions where either a family member, friend, or neighbour has kept the package for you so you can also ask them just in case.

If after doing this it is still nowhere to be found, reach out to us at [email protected] 

Was this article helpful?